What is Telephony?
Is IT literally coming through your ears? Give it time, Telephony is on the move for the simple reason that IT makes sense.
Internet protocol telephony or IP Telephony Systems are systems that transmit voice calls over Internet Protocol based networks.
Who's providing this technology? Alcatel, Avaya, Cisco Systems, Mitel Networks,NEC, Nortel Networks, Siemens, and 3Com to name a few.
These systems "break up audio, convert it into digital packets and then send those packets over a data network." One infrastructure for all forms of data transmission.
It makes sense if your phone systems are still a major appliance in your sales, customer service, and accounting systems. Often information that we receive over the phone still has to be translated and input into preexisting data systems. Telephony says it can be one thing. Like eCommerce was then so is Telephony now. It is even possible for your automated sales services to sent directly to your eCommerce transaction service so that an order can be confirmed and billed and ready for shipment with the same automated ease of your website.
As with all of the more complicated details of IT sometimes the need has to be understood before sales see a difference.
If your company is simply used to having to check emails for sales and voice mail and the website it is difficult to envision what connecting and automating all of this will do.
IT is the latest trend for 2005. Will your company be in a position to convert this year? Maybe, but if not at least you can start learning more about what it takes now so that when it is time to update your network Telephony deployments are in the budget.
Baseline Magazine was one of several Ziff Davis Publications that did a lengthy info story on IP Telephony including more enterprise related walk throughs on what it takes to implement or even planning to implement Telephony in your company. Business to Business transactions can also flourish with Telephony. Step by Step instructions make it easy to gather support in the office as well as discussing the shift with your technology providers and administrators.
Set a goal Set a budget. Technology is fun and easy to use. Less work means more time for things like innovations.
I can tell you, I have had long time customers call in on their cell phones while driving to work to place reorders for product and for product related questions that easily convert to sales. If you make it easy for customers to place orders they will take advantage and buy.
People go with their options. Make it possible for sales transactions via cell phone they'll call and order.
In fact it is the sudden gross success of cell phones that is increasing wireless development anyway.
Society is responding to modern methods of connectivity. It is good business to realize this evolution and find ways the company can do the same.
Internet protocol telephony or IP Telephony Systems are systems that transmit voice calls over Internet Protocol based networks.
Who's providing this technology? Alcatel, Avaya, Cisco Systems, Mitel Networks,NEC, Nortel Networks, Siemens, and 3Com to name a few.
These systems "break up audio, convert it into digital packets and then send those packets over a data network." One infrastructure for all forms of data transmission.
It makes sense if your phone systems are still a major appliance in your sales, customer service, and accounting systems. Often information that we receive over the phone still has to be translated and input into preexisting data systems. Telephony says it can be one thing. Like eCommerce was then so is Telephony now. It is even possible for your automated sales services to sent directly to your eCommerce transaction service so that an order can be confirmed and billed and ready for shipment with the same automated ease of your website.
As with all of the more complicated details of IT sometimes the need has to be understood before sales see a difference.
If your company is simply used to having to check emails for sales and voice mail and the website it is difficult to envision what connecting and automating all of this will do.
IT is the latest trend for 2005. Will your company be in a position to convert this year? Maybe, but if not at least you can start learning more about what it takes now so that when it is time to update your network Telephony deployments are in the budget.
Baseline Magazine was one of several Ziff Davis Publications that did a lengthy info story on IP Telephony including more enterprise related walk throughs on what it takes to implement or even planning to implement Telephony in your company. Business to Business transactions can also flourish with Telephony. Step by Step instructions make it easy to gather support in the office as well as discussing the shift with your technology providers and administrators.
Set a goal Set a budget. Technology is fun and easy to use. Less work means more time for things like innovations.
I can tell you, I have had long time customers call in on their cell phones while driving to work to place reorders for product and for product related questions that easily convert to sales. If you make it easy for customers to place orders they will take advantage and buy.
People go with their options. Make it possible for sales transactions via cell phone they'll call and order.
In fact it is the sudden gross success of cell phones that is increasing wireless development anyway.
Society is responding to modern methods of connectivity. It is good business to realize this evolution and find ways the company can do the same.
posted by Camille Jacks at 6:28:00 PM
12 Comments:
You've got a good point in your last posting. Most people would not get it, but the way you explained writing goal and objective, it makes all the sense in the world. I should know because I post similar information about writing goal and objective.
Very insightful info on cellular phone repair ,. More info on the subject here. cellular phone repair
Great site about ecommerce tool Keep up the good work! website design bathurst
appliance repair albany new yorkappliance repair in san diego Ca,appliance repair albany new york
Hey, you have a great blog here! I'm definitely going to bookmark you!
I have a accounting salary site/blog. It pretty much covers ##KEYWORD## related stuff.
Come and check it out if you get time :-)
Hey, I go to see your blog everyday and you have a great blog here! I'm definitely going to bookmark you!
I have a cellular phone review site/blog. It pretty much covers ##KEYWORD## related stuff.
Come and check it out if you get time mate :-)
Wow! Awesome blog... Check me out if you get a chance :cell color free graphic phone
Hi,
I just across sites and found that your Blogs are amazing.
Check out work at home internet business
You'll create 1000s of In-bound Links pointing back to your Site
As we approach the new year and New Years resolutions, some modern
wisdom strikes home in the words of Yoda. "Do, or do not. There is no 'try'. "
Yoda ('The Empire Strikes Back'). Whatever your personal feelings about the conflict in Afghanistan and Iraq, the troops serving there are our flesh and blood and our friends and neighbors. They deserve our reassurance that we ALL support those who are placing their lives at risk, whatever the politics of the time and place. To that end there are two excellent programs that let us "Do" for our absent fellow citizens. Either of these sites are great for a "good deed". Operation Uplink is a unique program that keeps military personnel and hospitalized veterans in touch with their families and loved ones by providing them with a free phone card. You can also go to
USO Care Packages and send someone in the armed services some seasonal cheer. On the lighter side, don't miss
In Vino, Veritas, , fun musings about
wine and food or Old worn
out saddles , the life and times of a Montana cowboy from the early
1900's. Amazing people, our ancestors. For your business advancement, we've
started a site that helps people who are interested in improving their
best discount electronics business. Please stop by and let us know what you think.
We're out visiting other blogs and sites today to see what others are doing. As for us, if you have an interest in a serious internet business and not just some "Get poor quick" schemes, drop by and see us at our site where we help those with an interest in starting or building
their best discount software business. We'd love to have you stop by and let us know what you think.
Hi there,
Looking around some blogs for best home based business opportunity info and learned some things reading your posts.
Have a great day,
best home based business opportunity
Post a Comment
<< Home